Say it’s a bot
Who this is: anyone running a chat assistant customers talk to.
- What you must do
- Tell people they are talking to an AI, unless it would be obvious to a reasonable person anyway.
- Where we help
- We check your live site for a chat widget, look for a disclosure in English, Dutch and German, and record what we found. Works on any website — you do not need Shopify.
- What’s still open
- Nothing much. This one is clear.
Applies from 2 Aug 2026